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Below are brief answers to questions I am commonly asked about my psychotherapy practice. For more detailed information please contact me directly.

Are you currently accepting new clients?

Yes. I currently have several weekday daytime openings, along with limited evening and weekend availability. Feel free to reach out if you’d like to learn more.

How do I make an appointment?

You can contact me directly—no referral is needed. I can be reached at lila@lilaknighton.com. I also provide clients with access to my online booking system to be able to book, cancel, and reschedule appointments easily.

Where is your office?

I work out of a home-based office located at 55 Moraine Crescent in London, Ontario.

Do you offer virtual therapy?

Yes. I offer virtual sessions through a secure, PHIPA- and HIPAA-compliant video platform. You can book a virtual appointment the same way as an in-person one—online or by getting in touch with me directly.

How will I know if you're the right psychotherapist for me?

It’s important to find a therapist you feel comfortable with and hopeful about working with. A strong sense of “fit” or rapport plays a big role in how effective therapy can be. I offer a free consultation so you can get a sense of how I work and whether it feels like a good match.

How many sessions will I need?

There’s no set number of sessions—it really depends on your goals, the pace you prefer, and what you’re hoping to explore. If you already have a sense of how many sessions you’d like or can realistically commit to, I’ll do my best to tailor our work to fit that timeframe.

Is psychotherapy covered by insurance?

While therapy with a Registered Social Worker (RSW) isn’t covered by OHIP, many extended health plans do offer full or partial reimbursement. I do not offer direct billing, but I’ll provide a detailed receipt that you can submit for reimbursement. It’s a good idea to check with your provider or your HR department to confirm the details of your coverage.

How much does psychotherapy cost?

My standard fee for a 55-minute session is $130. Payment can be made by cash, by email money transfer, or directly through my online booking system.

Do you offer reduced rate sessions?

I have a limited number of reduced rate spaces available during weekday daytime hours for clients who aren’t in a position to pay the full fee. Feel free to get in touch if you'd like to ask about current availability.

What if I can't make it to my appointment?

You’re welcome to cancel or reschedule a session with at least 24 hours’ notice. Missed sessions or cancellations without notice are billed at the full session fee. Cancellations made with less than 24 hours’ notice are subject to an $80 cancellation fee.

Should I come to my appointment if I’m sick?

If you have a cold, flu, or any contagious illness, please let me know as soon as possible. In most cases, we can switch your appointment to a virtual session rather than canceling. This helps minimize disruption to your therapy while keeping everyone safe.

Is psychotherapy confidential?

Yes. As a Registered Social Worker, I’m legally and ethically required to keep your information private. There are a few exceptions—such as when there’s a serious risk of harm, concerns about child safety, or a legal obligation to disclose—but these situations are rare and will be discussed if they arise.

I also take part in regular clinical supervision and consultation to support the quality of my work. When cases are discussed in these settings, it’s always done in a non-identifying way and only with professionals who are also bound by confidentiality.